Category
customer service
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customer service
Don’t let the left hand even know there’s a right hand.
It’s no real wonder that people have problems with telcos… One Telus rep tells me in no uncertain terms that they don’t support GPS and that it’s Rim’s fault that there’s no GPS and that I can feel free to call Rim and complain to them. Rep ignores the fact that there’s a big “GPS” [...]
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customer service, life
Macintosh Warranty Support
Well, I broke down last week and took the belligerent laptop in for service after I backed everything up over wi-fi to another computer on the home network. It’s difficult to prove that a computer is broken if it works whenever you take it in for service, so I was really hoping that it wouldn’t [...]
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customer service, geek
Letter to Make Magazine Editor
With my MAKE Magazine subscription, I’ve only had to contact customer service for a half dozen problems over three years. Actually, when I think about it, that’s a lot of contact for a magazine subscription, which should be one of those things that you shouldn’t have to contact them; ever. There have been lost issues, [...]
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customer service
It takes all kinds of winners
05.13.08 | Permalink | 2 CommentsI love getting comments on 3 year old posts, especially when the person leaving the comments can’t be bothered to read the post before bitching and moaning, blaming the customer. They tried to blame us when they dropped that server so hard that it not only bent the steel frame so we couldn’t rack it, [...]
bankrupt artist v.3
bitch bitch bitch
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