I received an email response to an application I made for a job in Toronto, inviting me to submit some potential times for a telephone interview. This isn’t that uncommon in the industry, and it does save time trying to reach candidates who are either at the office, or otherwise unable to talk.
Where it starts sounding a bit weird is when you get to the signature; “Replies to this message are undeliverable and will not reach the Human Resources Department. Please do not reply.”
There’s no phone number provided, but above this odd signature bloack there’s the contact person’s name and email address. The message itself is sent from firstname.lastname@example.org, which we’ll just assume is a bogus address, so to reply, I click to forward the message, copy the email address from the body and paste it into the ‘To:’ field.
A bit cumbersome and it makes me wonder about the choices made by the developers of the software they’re using in recruiting. I mean, how hard would it be for the system to put the HR person’s address in the ‘Reply-to:’ field?
I’ve already written about some of the systems that I’ve been running into in the corporate HR world, and I really think that there must be an opening for some really solid purpose-built and user friendly talent contact management software.